Contact Us

Please take a peek below at our new store hours & suggested guidelines for when visiting us in-store!

For all online curb-side pickups, we will be opening between 10:00 - 11:00am (Monday - Saturday) for your convenience when picking up your order!

Store Hours:

Monday - Wednesday from 11:00am - 3:00pm. 

Thursday & Friday from 12:00pm - 6:00pm.

Saturday: 11:00am - 4:00pm.

Sunday: Closed. 

Online Order Curb-side Pickup:

Monday through Saturday from 10:00am - 11:00am. 


Through this unconventional time, we have realized how much we have missed the socialization, camaraderie and stories of those who cross our threshold, we have missed you. As we re-open we really want to ensure everyones health and safety.

- We ask all guests to pre-screen themselves using the provincial Covid-19 Screening Tool ( before entering our stores. We kindly ask that if you answer yes to any of these questions to refrain from shopping in-store and to please visit us online instead at, we are still offering curbside pick up.

- Masks will be mandatory upon entrance and must be securely worn at all times once inside our stores. We are a small store and we see many customers everyday, we feel this keeps everyone safe on both sides of the counter. We suggest bringing your own mask with you, however if you do not have one we will be selling disposable masks for $2.00, and will be donating the money collected to the Mama Bear Clan here in Winnipeg.

- Hand sanitizer will be provided ensuring hands will be sanitized upon entry.

- Silver Lotus, Rooster and Small Mercies will be limiting each stores capacity to 6 guests at a time, not including our staff members. If our doors are shut it means that we have reached this capacity. We kindly ask that you please place yourself into the que alongside our storefront, once we have space we will be opening up the door to let the next guest in. We thank you for your patience as we begin our re-opening and navigate through these uncertain times.

- We remind you to protect yourselves and others, in maintaining a physical distance of at least two meters while visiting us in store.

- We ask all guests to please refrain from touching products when possible (we know it’s hard), but we would be oh so very appreciative of this! It also helps in ensuring we can sanitize both the items and surfaces in a timely fashion for the next guest. That being said, of course you can try items on!

We kindly ask that you use the Silver Lotus door as the entrance, and the Rooster door as your exit.

We hope to see you soon.

From all of us here, Rooster and Silver Lotus.

Customer Care:

1-(204)-452-3648 (Local), or 1-866-815-6732 (Toll Free) 



103 Osborne Street

Winnipeg, MB, Canada

R3L 1Y4 


Monday - Wednesday: 11:00 am - 3:00 pm

Thursday & Friday: 12:00pm - 6:00pm. 

Saturday: 11:00am - 3:00pm

Sunday: Closed 


We would love to hear from you! Please submit the form below, and a member of our team will get in touch with you!